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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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MiTmite9

March 6, 2025

5  out of  5
rating by MiTmite9
"At State Farm, I can always count on Ralph Velasquez to give me great advice and peace of mind. Rarely do I need to call about my insurance, but this past year I have had several instances come up where I needed Ralph's guidance and expertise. One case had to do with mold in our rental unit. When I asked Ralph to recommend a company for mold remediation, he knew who I should call. The company did a stellar job. His recommendation helped save me much work and worry. Thank you, Ralph! This past month there were two more events which caused me great concern and not a little distress. Ralph not only knew what steps I should take, but also ---- once again ---- patiently persuaded me that State Farm had my back. And, as always, Ralph listened and calmed my fears. Whenever I have to call State Farm, I ask for Ralph specifically. He has proved to me, over and over again, that it's "not what you know, but who you know." Ralph ---- you're The Best. Thank you for always being there for me."
We responded:
"Such kind words - thank you! So happy you appreciate that we have been available and eager to assist. It is our pleasure."
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Charlie Firestone

March 4, 2025

5  out of  5
rating by Charlie Firestone
"We have been longtime State Farm insureds. Recently, our agent retired and we were transferred to Tammy. She has gone the extra mile to review our coverage, patiently explain our options, advise us, and service the account efficiently and respectfully. Full five stars for Tammy!"
We responded:
"Thank you Charlie! I’m happy to be your new agent and appreciate the opportunity to review your coverages and options. Looking forward to many years together in the future. "
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Kathia Maldonado

February 27, 2025

5  out of  5
rating by Kathia Maldonado
"Kess was so lovely to talk to while she helped me get all set up for a life insurance policy. It was an easy process with her help and I will be recommending all my friends to ask for her!"
We responded:
"Terrific!! We agree that Kess is wonderful to work with. So glad it was an easy process setting up your life insurance. Thank you for recommending us to your friends. "
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Taryn lawrence

February 26, 2025

5  out of  5
rating by Taryn lawrence
"Very personal service!"
We responded:
"That’s our specialty!! We love helping each person on their needs."
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Julie Engelsman

February 18, 2025

5  out of  5
rating by Julie Engelsman
"Tammy and her team are such delight to work with. Tammy is super responsive whenever I have had questions about insurance, and really helpful in explaining all of my options so I am sure to get the best coverage for what I need. I would highly recommend Tammy and her team for your insurance needs!"
We responded:
"We enjoy working with you too! So glad we’ve been able to help explain your options for the best coverage that fits your needs. "
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Tamme Dishion

February 10, 2025

5  out of  5
rating by Tamme Dishion
"A wonderful insurance company. The staff is so knowledgeable and explains everything precisely. The owner is so thoughtful. I recommend everyone change their insurance to TAMMY DOBROTIN STATE FARM SANTA BARBARA CA."
We responded:
"We are thrilled that you’re so happy with our service. Explaining your coverages so that you can understand them is important to us. Looking forward to working with you more in the future. "
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Ann Hammond

January 31, 2025

5  out of  5
rating by Ann Hammond
"Tammy has been a great help with all our insurance needs. She is knowledgable and professional. Great to work with."
We responded:
"Thank you Ann! We are here to assist all with their insurance needs. "
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Summer Preasmeyer

January 30, 2025

5  out of  5
rating by Summer Preasmeyer
"I had an amazing experience getting a life insurance policy for my son. Kess H. helped me with the process from start to finish and was so personable and friendly. I have never purchased life insurance before and she was incredibly knowledgeable and answered all of my questions (there was a lot!). Our family will definitely be switching to State Farm for our other insurance needs. Thanks Kess!"
We responded:
"Welcome Summer! We love that you had an amazing experience purchasing life insurance. We look forward to helping you and your family with your other insurance needs."
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Jaden Reyes

January 17, 2025

5  out of  5
rating by Jaden Reyes
"Ralph helped me out with a life insurance policy and made it a super quick and easy process! I highly recommend Tammy’s office, they’re all friendly and welcoming."
We responded:
"So glad Ralph was able ho help you with life insurance. This is an important protection for your family. Feel free to come by anytime!"
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Mamabear

October 11, 2024

5  out of  5
rating by Mamabear
"Ralph was on the ball with everything. Quick responses and detailed responses. Just overall great service and very sweet guy to deal with."
We responded:
"We agree! Ralph is fantastic and he works hard to provide you with all of the information you need to make informed decisions. The entire team works hard to provide you that great service. "
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Sophia Medina

September 13, 2024

5  out of  5
rating by Sophia Medina
"He tenido mi póliza de seguro de vida y de vehículo con State Farm a través de la oficina de Tammy Dobrotin durante muchos años. Estoy extremadamente contenta con su servicio al cliente, siempre disponible para atender o devolver mis llamadas y ayudarme a comprender si estoy confundida por algún motivo o si necesito una cotización para un nuevo servicio. ¡Nuestro agente Rafael Velasquez siempre esta feliz de ayudar en español para que podamos entender mejor! ¡El departamento de reclamos de State Farm también ha sido excelente cuando hemos tenido que lidiar con un reclamo! ¡Recomiendo la oficina de Tammy a cualquiera que hable español o inglés!"
We responded:
"Gracias, Sophía! Agradecemos que te hayas tomado el tiempo de compartir tus experiencias con nuestra oficina. El seguro de automóvil y el seguro de vida pueden ser complicados, por eso me alegra que te sientas cómodo para hacer preguntas. ¡Por eso estamos aquí!"
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America Leon

September 5, 2024

5  out of  5
rating by America Leon
"Gracias agencia Tammy de Dobrotin por ayudarme con mi seguro de vida y de automóvil. Rafael es genial para trabajar con personas conocedoras y es paciente con todas mis preguntas, llámale hoy!"
We responded:
"Gracias, América! Nos alegra mucho saber que pudimos ayudarte con tu seguro de vida y de automóvil. ¡A Ralph también le gusta trabajar contigo!"
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George Ittner

July 4, 2024

5  out of  5
rating by George Ittner
"I have worked with Tammy and her team for many years. It is always a pleasant and efficient experience. Today I called to bind insurance on a new car. Kess, who answered the phone, handled the request flawlessly in minutes. Put me down as a very happy customer."
We responded:
"George, we are so happy we were able to help you with your car insurance efficiently. We are even happier that you are pleased!!"
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michael villaseñor

May 16, 2024

5  out of  5
rating by michael villaseñor
"Good service and they are flendly. They resolve my problem"
We responded:
"So happy we were able to solve your problem. Providing good service in a friendly manner is foundational to what we do, I’m glad that was your experience. "
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Michael Love

May 15, 2024

5  out of  5
rating by Michael Love
"Tammy and State Farm Insurance team have been flawless for the over 5 years I have been using them. Highly recommended for professional insurance services."
We responded:
"So glad you’ve appreciated our professional insurance services. Thank you for the recommendation."
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Lance Gin

May 14, 2024

5  out of  5
rating by Lance Gin
"Tammy, Ralph, and Kess have been making sure my insurance needs are being met after my previous agent retired and I transitioned to their office. I especially appreciate Tammy's eye for detail and willingness to provide background information so I can understand how important certain details are. One added plus is Tammy often writes up an email summary of our meetings so I have a history and reminder of issues/decisions we've discussed. Greatly appreciated and certainly value added!"
We responded:
"I am thrilled you find our follow up process an added value. We are here to explain the ins and outs of insurance. That is why you have us!"
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Nick Carter

May 10, 2024

5  out of  5
rating by Nick Carter
"My problem with my mortgage company was settled quickly and professionally, My State Farm representatives have always been helpful and responsive."
We responded:
"So glad we were able to help with your issue. Solving challenges as they arrive is as important to us as it is to you!"
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Angelica Nino

April 27, 2024

5  out of  5
rating by Angelica Nino
"Muy buen servicio. Kess era bien amable y hico todo lo possible para ayudarme. Y también Rafael nos ayudó a traducir. Recomiendo esta oficina!"
We responded:
"Me alegro mucho de haber podido ayudarte y de que hayas encontrado al equipo amable y atento."
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Shawn S. Magee

April 16, 2024

5  out of  5
rating by Shawn S. Magee
"Like many, we were concerned about all the news about State Farm dropping current customers. During our annual review, our agent explained the criteria used in determining which customers would be cut. Luckily, we didn't fall into those categories and we were assured that we were safe, at least for the coming year. Of course, premiums did go up significantly, but not to the gouge level of Farmer's, which caused us to leave them last year. So far, we are happy with both our local agent and State Farm."
We responded:
"So glad we were able to alleviate your concerns and help you with your homeowners insurance. "
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Cindy Brokaw

March 15, 2024

5  out of  5
rating by Cindy Brokaw
"There is no way I can praise Tammy Dobrotin, and her team highly enough! They have been extraordinarily helpful, have gone so far beyond the scope of their jobs to make sure everything is taken care of, and are so compassionate and caring. If you want to be treated, like family, and know you have a team you can completely trust, this is the one for you."
We responded:
"We truly appreciate working with you and your kind words! We strive to take care of your insurance needs with compassion and care. So glad that’s been your experience. "
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Linda Antone

March 7, 2024

4  out of  5
rating by Linda Antone
"Pleasant and efficient"
We responded:
"I’m glad we were able to be helpful in an efficient manner. Kess has a truly sweet and pleasant demeanor. We are lucky to have her!"
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Xin Sui

March 1, 2024

5  out of  5
rating by Xin Sui
"I recently decided to change my auto insurance because my old insurance went up so much and I couldn't get a hold of my agent. I reached out to them after business hour and they still got back to me so fast! I stopped by the next morning , and Ralph helped me set up a new policy right away. He took the time to explain everything to me thoroughly, and I now have better coverage and am paying less! By the way, their office has parking and so clean, and the staff are so friendly! Now patiently waiting for Statefarm to reinstate rental insurance for us Californians."
We responded:
"Welcome! I’m so glad you appreciated our service and the office. We look forward to helping you more in the future too!"
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Izabella Velasquez

February 26, 2024

5  out of  5
rating by Izabella Velasquez
"Compré un carro nuevo y cambié mi seguro a State Farm. El proceso fue tan fácil y Ralph/Rafael fue una ayuda increíble. Se aseguró de darme toda la información que necesitaba para que pudiera decidir qué póliza era la mejor para mí. En general todos en la oficina de Tammy es amable y atento. ¡Recomiendo encarecidamente trabajar con su equipo!"
We responded:
"Me alegro mucho de haber podido ayudarte y de que el proceso haya sido facil y que Rafael haya sido tan util. Disfruta tu nuevo auto!"
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alec reisner

February 22, 2024

5  out of  5
rating by alec reisner
"Tammy, on behalf of myself and my family we are so incredibly appreciative of the help and support you have provided during this difficult time."
We responded:
"I’m so sorry for your loss, but glad we have been able to support you through this process. "
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bill degischer

February 14, 2024

5  out of  5
rating by bill degischer
"Very helpful answering my questions."
We responded:
"I’m glad I was able to assist by answering your questions. Good luck!!"