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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ana Chavez

October 2, 2026

5  out of  5
rating by Ana Chavez
"Joey was a great customer service agent who took the extra mile to help me with all my questions. I wish he could always answer the phone.
Great Job Joey!"
We responded:
"I love this! We’ll see what we can do. 😊 I’m glad Joey was able to help you. Your State Farm Agent, Tammy Dobrotin "
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Hannah Hirschberg

October 2, 2026

5  out of  5
rating by Hannah Hirschberg
"Less, Ralph and everyone there actually answer the phone which in today's day and age is great and their customer service has always been excellent!"
We responded:
"That’s why we are here!! So glad you’ve been pleased with our customer service. Thank you. Your State Farm Agent, Tammy Dobrotin "
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Craig Stevenson

October 1, 2026

5  out of  5
rating by Craig Stevenson
"Always great service."
We responded:
"Craig, I’m pleased we continue to provide you with great service. Thanks! Your State Farm Agent Tammy Dobrotin "
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Bruce Bimber

September 23, 2026

5  out of  5
rating by Bruce Bimber
"Ralph was super fast, friendly, and efficient, as always."
We responded:
"Bruce, I am happy to hear that Ralph was able to take care of your car insurance so efficiently. We are always happy to help! Your State Farm Agent, Tammy Dobrotin"
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Keith Smith

September 14, 2026

5  out of  5
rating by Keith Smith
"I gotten good service from her office and lower rates by bundling."
We responded:
"Thanks Keith! So glad we were able to help with good service and that you saved with bundling. Your State Farm Agent, Tammy Dobrotin"
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Chris Morency

August 28, 2026

5  out of  5
rating by Chris Morency
"Ralph Velasquez has been there for me for years! I would absolutely recommend him and State Farm for all your insurance needs!! Thanks for the quick response today!!"
We responded:
"Thanks Chris! I am happy to hear that you've been happy with our service, and that we handled your current request so quickly. Your State Farm Agent, Tammy Dobrotin"
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T Garnica

August 26, 2026

5  out of  5
rating by T Garnica
"Excellent location! Ralph is always super helpful with answering questions and making sure I have the coverage I need. Recommend going here for your insurance needs."
We responded:
"We love our location too!! Glad to hear Ralph has been so helpful. We are happy to help others seeking assistance with their insurance. Tammy Dobrotin, your State Farm Agent "
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Pslcorral C

August 25, 2026

5  out of  5
rating by Pslcorral C
"I’ve been with Tammy’s State Farm office for many years, and Ralph Velasquez is my go-to agent. ⭐⭐⭐⭐⭐

Ralph is incredibly knowledgeable, friendly, and always gets back to me in a timely manner. He truly goes above and beyond to make sure my family and I are taken care of. I especially appreciate that he is bilingual and speaks excellent Spanish, which has been a huge help to my mom whenever she has questions or concerns.

I have always felt comfortable referring Ralph to my family and friends because I know they’ll receive the same great service and care. Thank you, Ralph, for always being there and for making life a little easier! ❤️"
We responded:
"We love making your life easier! Having Ralph be bilingual is a great asset. So happy we can help you and your family. "
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Dianna Reveles

August 19, 2026

5  out of  5
rating by Dianna Reveles
"I have been with State Farm for many years and Ralph Velasquez has assisted me over those years with any questions I may have regarding my insurance. He is always professional & amicable and makes things easy for me to understand."
We responded:
"Dianna, I am so glad to hear Ralph has been so helpful. Everyone on the team works hard to provide great service to everyone. We appreciate you being a loyal customer. Tammy Dobrotin, Your State Farm Agent"
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AgPro, Inc.

August 4, 2026

5  out of  5
rating by AgPro, Inc.
"I have had the pleasure of working with Ralph for the last 8yrs. Ralph is a kind and honest agent. Ralph is always willing to accommodate to my schedule and always willing to go out of his busy schedule to make the time to meet. Thank you Ralph for being the best agent one could ask for, and answering all my questions."
We responded:
"I'm so glad Ralph has been able to help you and that you are so pleased with working with him. We are happy to continue answering questions! Your State Farm Agent - Tammy Dobrotin"
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Phil I

August 3, 2026

5  out of  5
rating by Phil I
"State Farm has been a really great insurer for us. All of their staff including Ralph provided us excellent service in a very timely manner. Highly recommended"
We responded:
"Phil, I am happy to hear you are pleased with our service. Ralph, and the entire team are here to work hard for you! Your State Farm Agent, Tammy Dobrotin"
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Stephanie Orozco

August 3, 2026

5  out of  5
rating by Stephanie Orozco
"Thank you Tammy Dobrotin State Farm Team & especially Ralph Velasquez. Ralph is the best agent anyone can ask for. For over 10 years he has helped my family & I with all our insurance needs. Ralph is always available to answer any questions & always makes things so easy. Ralph is always very professional & gets back to you in a timely manner… If you are looking for a new office and/or agent, do yourself a favor and contact Ralph. I promise you won’t regret it."
We responded:
"Thank you, Stephanie!! I agree, Ralph is great to work with. Our entire team is here to help in that same caring and professional manner. Tammy Dobrotin, - Your State Farm Agent"
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Susan Wikler

July 28, 2026

5  out of  5
rating by Susan Wikler
"My State Farm representative, Ralph Velasquez is effecient, honest, and prompt with feedback. He's also easily accesible to answer questions and for support. After contacting countless carriers, I settled on State Farm because of their fair pricing and customer service."
We responded:
"Susan, we are so glad you chose us! Ralph and the entire team work hard to provide the level of service you described. We look forward to working with you. Your State Farm Agent, Tammy Dobrotin "
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KJ

July 23, 2026

5  out of  5
rating by KJ
"Kess is awesome!!!"
We responded:
"Kyle: Thank you for recognizing Kess - she IS awesome!! "
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Adriana Reyna

July 9, 2026

5  out of  5
rating by Adriana Reyna
"Rafael es el mejor agente de seguros de todo Santa Barbara. Su amibilidad, su comprension y su honestidad es muy apreciada. Mi papá siempre mantuvo su aseguranza con State Farm y ahora entiendo porque. Todo el equipo esta sumamente entrenado y con la capacidad para resolver todos mis preguntas. Gracias!"
We responded:
"Adriana, me alegra mucho saber que estas satisfecha con el nivel de servicio que te brinda Rafael. Todo el equipo disfruta trabajar contigo y esperamos seguir colabrando en el futuro. Tammy Dobrotin tu agente de State Farm"
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Marian Marshall

June 25, 2026

5  out of  5
rating by Marian Marshall
"Received a text from Lily regarding my upcoming premium. Lily took the time to answer my additional questions about insuring a car that I’ve had my eye on. Pleasant and professional and a surprisingly low quote!"
We responded:
"I’m thrilled Lily was able to help you and the price was to your liking. Hope you enjoy the new car if you get it! Tammy Dobrotin, your State Farm Agent"
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Terri Axley

June 25, 2026

5  out of  5
rating by Terri Axley
"Wow! Exceptional customer service from Tammy Dobrotin’s State Farm office! After dealing with frustrating automated systems elsewhere, I was grateful to speak to a real person who genuinely wanted to help. Kess was friendly, professional, and handled ALL of my insurance needs with ease, care, and efficiency. Kess helped me with both AUTO and LIFE insurance and SAVED ME MONEY! Tammy has built an outstanding team that truly puts customers first. I couldn’t be happier with my experience, and I highly recommend her office. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"We love that you think we are amazing!! Happy to have you on board. Thanks ! "
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Mitchell Sigler

June 24, 2026

5  out of  5
rating by Mitchell Sigler
"I have been a client of the Santa Barbara office of State Farm for way over 25 years. I just got a new car, and Lily did a fantastic job helping get the best insurance available!"
We responded:
"Congratulations on the new car!! So glad Lily was able to provide you such great assistance. Tammy Dobrotin, Your State Farm Agent"
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Jaden Reyes

June 19, 2026

5  out of  5
rating by Jaden Reyes
"Super easy process getting life insurance with Ralph. Tammy’s team is a great one to work with, highly recommend!"
We responded:
"Jaden, I’m so glad to hear the process was so easy. Life insurance is such an important protection for your family. Congratulations! Tammy Dobrotin, your State Farm Agent."
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Angela Tipton

June 19, 2026

5  out of  5
rating by Angela Tipton
"Kess H. Was so wonderful and helpful! Definitely made the process of getting insurance so much better. She was hust a joy to work with."
We responded:
"Angela, I’m so glad you enjoy working with Kess. She loves being helpful as do all of my team members. Tammy Dobrotin, your State Farm Agent."
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Ruthie Rodenbeck

June 19, 2026

5  out of  5
rating by Ruthie Rodenbeck
"Kess is amazing! She is so polite and very kind, she did not hesitate to answer all of my questions and then those of my very curious kiddo."
We responded:
"Ruthie, we love welcoming kiddos into the office! Kess is truly kind and loves being helpful. All of my team really enjoys working with families. Tammy Dobrotin, your State Farm Agent."
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Kayleen

June 16, 2026

5  out of  5
rating by Kayleen
"Kess is very friendly and helpful! She helped me and my husband understand the importance of our coverages and is very knowledgeable. I would highly recommend this office!"
We responded:
"Kayleen, I am so happy to hear that Kess was able to help you. Everyone on my team works hard to make sure that your coverages get explained in a fashion that is understandable. Your State Farm Agent, Tammy Dobrotin"
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Chad Coleman

May 15, 2026

5  out of  5
rating by Chad Coleman
"10/10 customer service from Kess answered all my questions"
We responded:
"Chad, so glad Kess was able to be so helpful. That is what we strive for! Your State Farm Agent, Tammy Dobrotin"
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Farrah Johnson

May 15, 2026

5  out of  5
rating by Farrah Johnson
"I call this local office to inquire about a few different insurance policies and the associate, Kess, was so friendly and helpful. Thank you for answering all my questions!!"
We responded:
"So happy that you were pleased with our customer service. I agree that Kess is excellent at helping others. Your State Farm Agent, Tammy Dobrotin "
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Tawni Katrina

May 15, 2026

5  out of  5
rating by Tawni Katrina
"We recently moved to the area and have been shopping around for renters insurance. Called the office with a bunch of questions and Kess was so patient and helpful! We will be using State Farm for our renters policy!"
We responded:
"Terrific! So glad you chose us and we look forward to working with you. Welcome!! Tammy Dobrotin, Your State Farm Agent"